Refund policy
When returning
As soon as we have properly received and processed your return shipment, we will send you an email for confirmation. In most cases this takes between 3-5 working days. As soon as your return has been processed, we will refund you immediately.
- iDeal: 3 working days.
- Paypal / credit card: 3 working days.
- Prepayment: 5 working days.
- Afterpay: If you have already paid the invoice, we will refund you within 5 working days. If you haven't paid yet, you don't have to do anything.
- On account: If you have already paid the invoice, we will refund you within 5 working days. If you haven't paid yet, you don't have to do anything.
- Pin & cash: 5 working days.
When canceling
We will refund you as soon as we have processed your cancellation. We will then send a confirmation email. After that you don't have to pay anymore. If you have already paid, we will refund you.
- iDeal: 3 working days.
- Paypal / Credit Card: 3 business days.
- Prepayment: 5 working days.
- Afterpay: If you have already paid the invoice, we will refund you within 5 working days. If you haven't paid yet, you don't have to do anything.
- On account: If you have already paid the invoice, we will refund you within 5 working days. If you haven't paid yet, you don't have to do anything.
- Pin & cash: 5 working days.
If paid incorrectly
- Was paid too much? Please contact our financial administration immediately, so that it can be resolved immediately.
Paid to Music All In by mistake
- Has an amount been paid to Music All In that is intended for another party? Please contact our financial administration immediately, so that it can be resolved immediately.